On Saturday, December 10th, an unexpected Bomb threat was called in at the Riverside Theater. On-site Security quickly removed Patti Labelle and her entourage from the stage. Two minutes later, confused, irritated, and startled fans were told about the possible bomb threat and to quickly evacuate from the Riverside Theater. Following protocol, the Milwaukee Police Department controlled the scene by asking patrons to walk away from the building, wait across the street from the venue, and later down the road by Water Street. The concert did not continue; what should fans do next?
According to the Box Office Staff Representative Darren, “Fans have two options.
Option one, hold on to the ticket (s), accept the new date, and wait for the next show to announce. Option two, if participants do not want to wait for a new date, they may get a full refund now. “
Box Office Staff Representative Darren
If customers bought tickets online, a confirmation email would ask fans to wait for a new date or ask for a full refund. If participants decide to wait for the next show, they will keep their tickets for the new event. It is up to the individual.
Again, Darren added, “Accept the new date or get a refund right now.” Fans may get a full refund by calling the box office at 414-242-8200 or checking their emails.
Reporter Jude 